The primary goal of this paper is to deepen the understanding of the impact of hotel managers’ competencies and experiences on the performance of small and medium size hotels. A quantitative survey, complemented by qualitative interviews, has been conducted to investigate the profile of hotel managers and the organizational solutions of Rimini hotels. 139 questionnaires and 25 in-depth interviews have been collected and analysed. To uncover the main success factors of Rimini hotels, a regression analysis and a factor analysis have been developed. The paper presents the main findings of the survey and proposes policy-making implications.
|Titolo:||Papa (and Mama) Do Preach: Successful Intergenerational Transmission in a Mature Tourism Destination|
|Data di pubblicazione:||2015|
|Appare nelle tipologie:||Relazione di Atto di Convegno (in rivista)|