Stakeholder Engagement in State Owned Enterprises: Is Twitter a democratic tool?

Despite SOEs have to face the current CSR reporting issues balancing a wide range of stakeholders’ claims on accountability (Grossi & Steccolini, 2014), little is still known on how this can be enhanced pursuing by social media. In filling this gap, the present study aims to explore how and to what extent SOEs engage with their stakeholders by social media. In doing this, the study identifies stakeholders’ categories the SOEs are meeting with, the mate- rial content of SOEs CSR disclosure, and the level of debate democratization.