Cognitive Enterprise: Defining the Pillars and Assessing the Cognitive Maturity

Organisations are increasingly becoming cognitive enterprises by combining latest disruptive technologies such as Artificial Intelligence (AI) and Internet of Things (IoT) with data to implement efficient processes. The key pillars of a cognitive enterprise are technologies, data, process and people capabilities, and culture. The degree of development of these pillars inside the organisation can determine different levels of ‘cognitive maturity’ of the organisation. In this paper, we propose to operationalise and validate an already developed theoretical cognitive maturity framework to measure the cognitive maturity of medium to large scale organisations. Through this framework, organisations can realise where they stand in terms of their cognitive maturity and what is needed to become a cognitively mature organisation.