A mathematical structure is developed with the aim of analysing the time evolution of the quality of a composite system such as a medical service inside an hospital. The approach belongs to the so-called Generalized Kinetic Theory, and consists of a set of balanced statistical equations on the probability distribution functions of the system populations over a state variable that represents the perceived quality. Internal and external actions are taken into account by means of direct interactions and ensemble terms. The mathematical framework is developed for a general setting. As a particular case, a model is suggested with reference to the quality of a specific medical service.

Analysing quality with generalized kinetic methods

PRINARI, Barbara
;
SERIO, Angelo Vincenzo
2008-01-01

Abstract

A mathematical structure is developed with the aim of analysing the time evolution of the quality of a composite system such as a medical service inside an hospital. The approach belongs to the so-called Generalized Kinetic Theory, and consists of a set of balanced statistical equations on the probability distribution functions of the system populations over a state variable that represents the perceived quality. Internal and external actions are taken into account by means of direct interactions and ensemble terms. The mathematical framework is developed for a general setting. As a particular case, a model is suggested with reference to the quality of a specific medical service.
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11587/103067
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